Member Services Representative

A full time 12-month parental leave contract position is available within the APRA AMCOS Member Services Department.

Starting in early August 2018, you’ll join a busy and passionate team providing support, advice, assistance and information to 10,000 New Zealand songwriters and composers.

In this front-facing role you’ll need strong written and verbal communication skills and the ability to offer clarity and enthusiasm – as well as patience and empathy - to a wide range of people and personalities.

We’re looking for an efficient and organised administrator with a solid work ethic, an eye for detail, great time management skills and the ability to manage conflicting priorities.

Communication is crucial to this role. You’ll be called upon to give educational presentations, attend events, provide helpful and accurate information to members over the phone, and create clear and accurate written correspondence in response to member queries.